This section applies only to California residents and supplements the information above. Capitalized terms used in this section have the meanings given in the CCPA/CPRA.
1. Categories of Personal Information We Collect
In the past 12 months, we may have collected the following categories of Personal Information:
- Identifiers (e.g., name, email address, phone number, IP address)
- Customer Records information (e.g., contact information you submit)
- Internet or Network Activity (e.g., browsing history, interactions with our Site)
- Geolocation Data (approximate, derived from IP address)
- Inferences drawn from the above to create aggregated, de-identified insights (we do not attempt to re-identify)
- Sensitive Personal Information: We do not intentionally collect SPI as defined by CPRA. If collected, it will only be used as reasonably necessary and proportionate for the requested services or compliance purposes.
2. Sources of Personal Information
- Directly from you
- Automatically from your device/browser
- From service providers and vendors that assist in operating the Site
3. Purposes for Collecting or Using Personal Information
- To operate, maintain, and improve our Site
- To provide requested information or connect you (at your request) with a licensed insurance agent
- For security and fraud prevention
- For debugging and research to identify and repair errors
- To comply with law, legal process, or enforce our rights
4. Disclosure, “Sale,” and “Sharing” of Personal Information
- We do not sell your Personal Information for money.
- We may “share” Personal Information for cross-context behavioral advertising (as defined under CPRA) if we use third-party advertising/analytics tools. You may opt out of such “sharing” (see 3.6 below).
- We may disclose Personal Information to service providers and contractors who are bound by written contracts restricting use of the information.
5. Retention
We retain each category of Personal Information as long as needed for the business purposes described above or as required by law. Factors include: the nature of the data, legal obligations, and our legitimate business needs.
6. Your Privacy Rights (California Residents)
You may have the right to:
- Know/Access the categories and specific pieces of Personal Information we collected about you.
- Delete Personal Information, subject to legal exceptions.
- Correct inaccurate Personal Information.
- Opt-Out of Sale/Sharing of Personal Information for cross-context behavioral advertising.
- Limit the Use and Disclosure of Sensitive Personal Information (if/when applicable).
- Non-Discrimination for exercising any of your privacy rights.
7. How to Exercise Your Rights
Submit a request by:
- Web form: [Insert URL]
- Email: info@totalquotepro.com
- Toll-free phone: +1 (866) 972-0794 (TTY 711)
We may need to verify your identity before fulfilling your request. You may also designate an authorized agent to exercise rights on your behalf, subject to verification and proof of authorization.
8. Opt-Out of Sale/Sharing
If we engage in activities defined as “sale” or “sharing” under CPRA, you can opt out by clicking “Do Not Sell or Share My Personal Information” (link available in the website footer) or contacting us via the methods above.
9. Appeal Process
If we deny your request (in whole or in part), you may request an appeal by replying to our denial decision or emailing info@totalquotepro.com with “Appeal” in the subject line.
10. Shine the Light (California Civil Code § 1798.83)
We do not share personal information with third parties for their own direct marketing purposes.
If you have any questions about these Terms, our Privacy Policy, or your privacy rights:
Email: info@totalquotepro.com
Phone: +1 (866) 972-0794 (TTY 711)
Mailing Address: [Insert Address]